Receptionist

If you love making people feel welcome from the very first hello, this is your chance to be the friendly face at the front of our practice.

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Join Our Team

As our Receptionist at Love To Smile, you are the first person patients see and the warm voice they hear on the phone. You greet families, answer questions with patience, keep the schedule moving, and make sure the front of the office feels calm and welcoming all day long. It is a people first role for someone who is organized, dependable, and genuinely enjoys taking care of others.

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Watch: a day as a Receptionist

Hear what this role is really like at Love To Smile.

Video coming soon

What you will do

Greet every patient with a warm hello and help them feel at home the moment they arrive
Answer and route incoming calls promptly, listening carefully and giving clear, friendly answers
Schedule, confirm, and reschedule appointments so the day flows smoothly for patients and the clinical team
Check patients in and out, collect paperwork, and keep records accurate and private
Handle payments at checkout and hand off billing or benefits questions to the right teammate
Send appointment reminders and follow up with patients so no one falls through the cracks
Keep the front desk and waiting area tidy, stocked, and welcoming for every family
Support the team with everyday office tasks, mail, supplies, and anything that keeps the day on track

What we look for

A naturally warm, friendly personality that puts nervous patients at ease
Clear, kind communication on the phone, in person, and in writing
Strong organization and the ability to juggle calls, check ins, and scheduling without losing your cool
Front desk, reception, or customer service experience, ideally in a dental or medical office
Comfort with scheduling software, email, and everyday computer tasks
Reliability and follow through, so your teammates and patients can count on you
Attention to detail with records, appointments, and payments
A team first attitude and a positive, calm presence on the busy days

Why you will love working here

At Love To Smile, the front desk is where patients first feel our care, and we treat the person behind it accordingly. Led by Dr. Esther Pedersen, our team looks out for each other, keeps communication open, and makes sure new teammates are supported from day one. You will get hands on training, real appreciation for the work you do, and room to grow into a longer term career here. If you want to spend your days making people feel welcome, you will fit right in.

Ready to join our team?

Tell us about yourself and share a short video. We would love to meet you.

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